Our Culture

Our people fuel accountable results


Fig. IV - Life At Arcane

We’re constantly innovating

Our team is made up of smart, passionate, and committed individuals on a mission to change the perception of the marketing industry. We’re an imaginative group of like-minded people that create change.

Our People

We work in an environment where we adapt and see projects through the eyes of our peers – we cannot simply use our strengths, we must leverage learnings from others. This duality is at the core of what it means to be an Arcanite. Digital marketers that consider online and offline behaviour. Creativity built on performance metrics. Development with a creative eye for the finer details. Client service with a strategic mindset. And to tie it all together, a leadership group that thinks big picture but gets its hands dirty in the trenches.

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Our People

Fig. IV.II - Learning & Development

We teach and learn

We believe personal and professional growth is central to continued innovation and leadership – so we developed our own program. Arcane U is an internally built, ongoing professional development program designed to turn our team members into more effective, thoughtful, and agile leaders.

Through our relationships with Facebook, Google, SproutSocial and beyond, we offer unparalleled out-of-office training and development opportunities as well, keeping our team at the leading edge of digital marketing.

We’re committed to maintaining a work environment built on mutual respect that encourages personal and professional growth. At Arcane, we have an open door policy – we encourage an open dialogue between all staff and management to foster a welcoming, healthy, and productive workplace.

We’re proud to be an equal opportunity employer; we embrace diverse cultures, skills, perspectives and experiences. We recruit, hire, train, promote, and compensate without regard to race, gender, religion, national origin, citizenship, sexual preference, age, disability, or marital status.

Words To Live By

  • Accountability

  • Empowerment

  • Quality

  • Integrity

  • Balance

  • Fun

  • Innovation

  • Respect

  • Service Excellence

We often hear the words "diversity" and "inclusion" and assume that they mean the same thing. The two words go hand-in-hand, but we like to think of the phrase "diversity is being invited to the party; inclusion is being asked to dance".

Arcane believes Diversity and Inclusion is a powerful engine for innovation. By actively leveraging our diverse experiences, we develop better ideas and people, ensuring our company's continued success and growth. We do this by creating opportunities that empower people to grow and reach their full potential. We seek out diverse perspectives and recognize the value of different opinions to challenge the status quo and enhance our value proposition. We believe the best people are attracted to and thrive in inclusive settings, where their voice can be heard. Our thought leaders are a catalyst for change and an enabler of progress.

The hunger to advance our skills and abilities makes Arcanites stand above the rest. We don’t just talk the talk, each team member has a Professional Growth Strategy to identify opportunities, leverage our strengths, and work on the areas we want to improve.

We constantly seek ways to learn from and celebrate each other. Aside from official events like the AGM, we hang out on our amazing rooftop patio, show our competitive side at the annual Arcane Games, and get our trailer park on at Camp Arcane. We actually like spending time together — outside of work, you’ll often find our team getting some quality time in with a beer (or a few).

Right from the beginning with Jazzy the Golden Retriever, dogs have always been a part of the Arcane pack. Our furry friends are welcome to come to work with us — provided they are nice and don’t bark at our guests.

Being creative is thirsty work. We have Cowbell Brewing Co. beer on tap and coffee bars for when we need a break — or for our next big rush of inspiration.

Life happens. Sometimes we need a little extra time to commute, pick up kids, or work from home. That’s why we adopted a flex hours policy to improve job satisfaction and boost accountability.

Fig. IV.VI - Our Offices

In our natural habitat

The Cube

Our headquarters is more than a building — this big, beautiful space is a representation of our culture and our focus on transparency and performance. Our renovated space was built for collaboration and includes expansive formal and casual meeting spaces, including an auditorium that is available for community use.

The Closet

Branded in response to “The Cube”, The Closet is located in Toronto’s Fashion District. Many of our clients, friends and iconic Toronto landmarks are all short walks from the office.

The Vintage

Located on the 8th floor at the top of The Vintage, our modern space is large, open-concept, and boasts a beautiful view of downtown Calgary.

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